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Ordering & Payment

All orders are fulfilled at our distribution center in Gothenburg, Sweden within 5 business days (subject to card clearance and stock availability, up to 7 days during vacations). We work Monday to Friday and not on public holidays. When your order is placed we will send you a preliminary confirmation. Once your package is shipped we will send you an email with final shipping confirmation.

We accept all major debit and credit card payments and Paypal. If your country is part of the European Union (EU), prices include Swedish VAT at 25 %. If your country is not a part of the EU, the price will not include VAT but will remain the same due to increased administration and shipping costs associated with international orders.
Orders to countries outside the EU may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Ass-savers.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we don't collect VAT, duties or taxes on orders to countries outside the EU and we cannot know what your particular charges may be. Please contact your local customs office for more information.

Shipping

We ship to every country in the world with standard untracked postal service and the shipping flat rate is €3.50 per shipment to every country. If you buy for €25 or more, shipping is free. To every country on the entire planet. No exceptions. You can even mix models and colors.

We ensure you a swift delivery to your mailbox and if you are experiencing any trouble or if it's taking more than 14 days from shipping confirmation date, please let us know and we will fix it.

Approximate shipping times:

Europe - 5-7 days
World - 10-14 days

Happy Guarantee

All our products come with a 100% satisfaction guarantee. Either you are completely satisfied with your purchase or you get your money back. No fine print, no ifs and no buts. Period.

Here is how it works. Send us an email at info@ass-savers.com and explain why you are sad. We might ask you to send us some pictures to understand your problem and then we will do our best to solve it for you. If your problem is of an unsolvable character then we will issue a full refund and you don't have to send the Ass Saver in return. All happy, happy!

FAQ

ASS SAVER
Does it really work?
It does. However, it's important to understand that an Ass Saver will never do the same job as a standard mudguard for obvious reasons. It will get you there dry by eliminating the spray where it is most annoying and most concentrated, namely your derriere. You might still receive dirt spray on your back but not enough to make you uncomfortably wet.

How do I know if it will fit my bike?
The Ass Savers fits about 95% of all standard railing saddles. As a general rule, the less special "design" features your saddle has the more likely it is to fit. Some saddles will obviously fit better than others but if you don't feel 100% satisfied, you will get a full refund of your purchase.

My Ass Saver doesn't perform as expected, am I doing something wrong?
To receive the best protection it is important that the Ass Saver is as level as possible. The more it is tilting downwards, the less protection it offers. If you are shorter than 160 cm it can also reduce the protection.

My Ass Saver has been distorted, what can I do?
Polypropylene is a thermoplastic and will return to most of it's original shape if exposed to heat. We hypothetically recommend ironing on LOW heat between 2 towels but since ironing is extremely dangerous we can of course not take any sort of responsibility for damage to property or people.

It looks flimsy, how long will it last?
The fold should last many thousand times and the plastic can eventually become brittle especially if exposed to the sun too much. Some color fading can also occur but we are talking years, not weeks. If you feel disappointed, just give us a shout and we'll sort you out.

What do I do with the Ass Saver once it's dead?
PP or polypropylene is a standard packaging material and we strongly recommend that you throw it in the same recycling bin as you would put your everyday plastic packaging.

My Ass Saver doesn't fit properly, what do I do?
Make sure that you have pre-folded all the scoring lines properly. An instruction video can be found here. If you still can't get it to sit properly, take a side view picture of your saddle and send it to webshop@ass-savers.com together with a cry for help and we will do our best.

I have a saddle bag, will the Ass Saver fit?
There are a myriad of saddle bag models, that all connect in different ways, so there's no general answer. The new model has been designed to interfere as little as possible with a saddle bag and mostly you can get to fit, even if you have to trim the Ass Saver a bit.

Does it fit with carbon rails?
Yes, the new Ass Saver Regular and Big fits perfectly on carbon rail saddles.

Can I make custom Ass Savers?
Yes, you can! Contact sales@ass-savers.com for prices and conditions.


FENDOR BENDOR
Will it fit my bike?
If you have traditional seat stays (no monostay) and no center pull brake, then most likely yes. If you have a brake bridge, it needs to be at least 2 cm wide and you need 5 cm clearance to the seat tube. This is normally only a problem if you have a very small bike made out of aluminium.

My bike has a caliper brake, will the FB fit?
Yes, but if the brake causes your fender to misalign, you might have to make some adjustments. The easiest option is to simply loosen the strap, pull your FB higher until it stays clear of the brake and then pull the strap really tight around the frame. If that doesn't work, the second option is to make a cut out for the brake in your FB. Install the fender where you want it and make a mark where you need to cut. Don't cut more than necessary to have the fender realign.

My bike has no brake bridge, will it fit?
Yes, as long as you have two seatstays and no monostay. You just need to make sure you tighten the strap hard and you'll be fine.

Will it scratch my frame?
Yes, if you don't use the transparent stickers that are provided you will run the risk of having scratches. Especially if you are using it on gravel or under sandy conditions.

Can I make custom Fendor Bendors?
Yes, you can! Contact sales@ass-savers.com for prices and conditions.

MUDDER
Will this fit my normal street MTB?
The MUDDER will fit all suspension forks that has a forward facing brake bridge but the protection offered are more suited for dirty trail riding.

I installed the MUDDER but my feet are still wet, what's wrong?
The MUDDER is only designed to block dirt and mud from being thrown forward and thus preventing you to get mud in your face and eyes. This is mostly an issue when riding dirty trails at high speed.

What do I need to install my MUDDER?
All you need is the four provided zipties and a plier.

Can I make custom Mudders?
Yes, you can! Contact sales@ass-savers.com for prices and conditions.

Privacy

All personal information saved at Ass-savers.com will be handled with most care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. When registering to our web shop, you can choose not to receive information from Ass-savers.com. If you're tired of us and want to break up, send an email to webshop@ass-savers.com stating your email address and that you don't want any more emails.

Environment

Our products are exclusively made from Polypropylene. It is one of the most common plastics and is normally used for food packaging for it's non-toxicity and ease of recycling. Most countries have a functioning recycling system for PP and our products are properly labelled to facilitate recycling.

The final products are carefully tested by an independent lab to ensure they meet the highest standards regarding toxic chemical content. All our mudguards passes both REACH and Prop 65 tests.

Packaging sucks and we avoid it as much as we can. This saves important resources in every step of the production and distribution chain and lowers the total environmental impact of our mudguards.

Production

We only use Polypropylene manufactured in Europe. Using the best quality available will ensure a long lasting and well performing Ass Saver. Lower grade plastic will easily crack or deform during use, especially when temperatures drop.

All our products are manufactured in Sweden. The factory is a very modern, 14001 ISO-certified and eco award winning facility less than an hours drive from our office in Gothenburg. We are proud to say that our products are being made under some of the strictest regulations in the world regarding workers rights and environmental protection.